Free ForeverTry it!
- 1 Agent
- 50 Tickets / Month
- 1 Concurrent Chat
- 50 Chats / Month
- Branding by Customer360
billed annually$ 16.99 billed monthly
- Unlimited Tickets OR Unlimited Chats
- in-App Desk OR in-App Chat
- 3 Month History on Customer Phone
- User and Group Management
- Full Agent Productivity Pack
billed annually$ 24.99 billed monthly
- Unlimited Tickets AND Unlimited Chats
- in-App Desk AND in-App Chat
- Unlimited History on Customer Phone
- Third Party API Integration
- Advanced Reporting
Plans made for your team. Start 30 day trial.
Frequently Asked Questions
Must I start with a free Trial?
We definitely recommend it! We would love for you to be completely convinced about Customer360. One of the ways to find out how well Customer360 works out for you is exploring and using all the available features during your 30 day free trial period. Once you are convinced that your workflow can be executed better with Customer360, you would be in a better position to start with a package that suits you and your business.
What are the features I get to use during the trial period?
All of them! Enjoy full feature support for unlimited agents during your 30 days of trial.
Are there any bulk discounts?
Absolutely! Please contact our sales team at firstname.lastname@example.org if you are planning to make a purchase of 50 agents and above.
Is my data going to be safe?
Our Servers are hosted with AWS. For more details click here. Furthermore, all Customer360 plans include SSL encryption, to keep your data safe.
Is the free package really free?
Yes! Customer360 is one of the best ways to grow a fledgling business, and our mission is to make Customer Service available to everyone. Even though, the feature set for the forever free package is limited, it is a very attractive option for small setups.
Are there any contracts or cancellation fees?
No. Customer360 is a pay-as-you-go service. We do not have any contracts or cancellation fees. You can cancel whenever you want. If and when you do cancel, you will be billed for the duration of current month lapsed.
What happens after the 30-day free trial?
You can always continue on a forever free plan. But, we would recommend you to move to a plan is more suitable to your business. The Agents and other settings that you created will be freezed at the end of your free trial. You can always reactivate the same once you move on to a more suitable plan.
What are the modes of payment?
At the moment, we accept Visa, Mastercard and Paypal.