Let’s Talk Security
Keep priers at bay and conversations safe with our secure video chat software
Often, customers may have to share some sensitive information while elaborating their queries to an agent. Avoid crucial information from getting compromised with our highly secure video chat software. 360Video helps in safeguarding the privacy of your data and prevents it from being subjected to threats such as hacks, viruses, worms, spam, etc. Offer better experiences to customers by giving them the assurance that their information is safe and cannot be intercepted by third parties. Keep vital information pertaining to your business and customers private at all times with a secure chat solution.
360Video has been created using one of the most advanced technologies – WebRTC. This technology ensures that your video chats with the customers remain secure. The end-to-end encryptions offer applications a high level of security that makes it almost impossible for any data to be leaked out. Meaning, all audio-video interactions conducted using a WebRTC based application are safe from any kind of digital eavesdropping and the data shared remains safe and secure.
Our video chat software can be accessed only when the right login credentials are entered by the user. Safeguard your support centre and deter troublemakers from disrupting your service process. As our web server and products are SSL certified, all data is encrypted and will be rendered useless to anyone who tries to capture it. Protect your information from falling prey to cyber criminals. Generating a tough password is the first step towards keeping your support centre inaccessible to unauthorized individuals. In case of password loss, you can take advantage of our password recovery feature.
The support products offered by Customer360 and its web server are SSL certified. SSL creates a secure connection between our server and your browser. The messages exchanged between the agents and the customers get encrypted. All information shared during chats can be protected from threats as encrypted data can be read and understood only by the recipients. SSL certificates also provide server authentication. This ensures that the messages are being sent to the right server and received only by the intended individual.
Sign up for 360Video today and begin supporting your customers in real-time.