We enable brands and customers to shake hands.
Our journey started with an idea in a food court. As they proverbially say, mind once expanded by a powerful idea never regains its original shape. One thing led to another; and we are here. Customer360 is founded by Mr. Mitul Thakkar, Mr. Mayuresh Shilotri & Mr. Onkar Bhosle on September 2013.
Circa 2015: Have built a 45 member team.
An interesting mix of people have designed a beautiful product from its core. We want to redefine the very gamut of customer interactions and experience management.
Knowing the pulse of your customer, having your ear close to ground and engaging the ‘Key Opinion Leaders’ in your customer group are keys to sustained success. Interacting with your customers is the true (if not only) way of co-creating a bright future for you. We at Customer360 can help you precisely achieve the same. These are very exciting times for us.
To be part of Customer360, three qualities are necessary – you should be in love with technology, you should value quality over quantity and finally have fun. We believe in onboarding people not for what they are – but what they can be. Once we know that a person is a cultural ‘fit’, our job is to just remove the roadblocks that the person may face.
Meet our Leadership Team
We are a disciplined & commited team; building a product that helps you enhance your customer’s experience of your brand.
Mitul likes living on the edge; a perennial thrill seeker; when not working he is found engaging in adventure sports, scuba diving, camping and more. A workaholic, a people’s person, he is a keen task master. His strengths lie in taking a product from concept to commercialization.
He holds a Master’s degree in Computer Science from State University of New York and graduated from the University of Mumbai with a bachelor’s degree in Computer Science engineering.
Mayuresh Shilotri strength lies in marrying medium, message and technology. Intersection of Marketing & Analytics is where he seeks solace.
Prior to Customer360, Mayuresh worked with Cognizant & Syntel. He holds a bachelor’s degree in Electronics engineering from University of Mumbai. Further, he graduated from Indian Institute of Technology Madras with an MBA.
Crafting a master product. Ingredients: Passion + Discipline + Talent + Right Ecosystem
Suraj has literally surpassed all our expectations. At 6’4”, he is the tallest player on our team. Suraj is a music and movie aficionado. Partying and traveling are his other interests. He believes in making his own choices and carving his own road ahead. A true knowledge enthusiast. Currently, he is love-struck by PHP.
Ganesh with other 2 in our office forms a holy trinity of godly names. He is proverbial ‘Taare Zameen Par’ kid. His halting laughter and healthy appetite distinguish him from the rest. Ganesh ‘Photoshop’ Badhe is a design in himself and designer par excellence. He mines a lot on the Design and his upcoming Pinterest board is truly worth following for a budding designer.
Waheed is the MAN. One of the most EFFECTIVE people to work with. He is a Salman Khan fan and a big tech junkie. Having an optimistic attitude, he makes the most difficult tasks seem easy.
Ganesh specializes in cutting cakes and is advanced level 5 candle blower. He can teach you how to blow candles in 3 different ways in a single birthday celebration. He has an ear-to-ear smile and is always willing to exercise it. He likes to try out new hair styles and reads up on latest fashion trends. Consistent with his name Ganesh has a spiritual bent of mind. Likewise, yogic concentration powers, amazing attention span & a very calm work ethic defines him best. Ganesh EXCELS at PHP.
Somnath the "UX Boy". If there was ever a gene for person being an optimist - You would find it in him. A creative person who always challenges status quo and chooses "Why NOT" or "Why"?
Sangam currently works on a desktop PC and a Mac concurrently. He is both merry and round (‘Merry-go-Round’). Hearty laugh and Heavenly food are a direct route to his head. He is one man Food Committee here. Apart from food, he loves Objective C and iOS.
Sarath could easily come across as Monk - Who is at supreme peace. He has seem many storms and journeys - Always happy to share sagely/ elderly advice. He is our "Old Monk"
Mahesh is man of few words and many talents. He automates the QA. The famous Mastercard line is applicable to him - "There are some things engineer can‘t automate. For everything else, there’s Mahesh."
Lokiboy is to us what ‘Batman is to Gotham City’. If he starts wearing a cape, he might just take off. "Darya Dil Insaan" is how we can sum him up. He has an innate technology sense and can pickup anything - anything. His sense of humour can make stones laugh.
Manish Kumar Dubey
Manish Kumar Dubey is "Bugs" Bunny. He holds the national record for solving maximum bugs in a given sprint. He has received equivalent of Param Veer Chakra for fixing Bugs. At ease with PHP and JS.
The only thing denser than his beard is his knowledge Cool guy to hang around. Instrumental in delivering the User Experience.
Virendra Kumar Dubey (a.k.a.: Viru) is half of the legendary Jai-Viru pair from Sholay. He is with us to nail down all the Gabbar’s in our software.
A wizard with words. Has a passion for all things creative. Amruta is a huge music and movie enthusiast. When she is not typing away at her computer or staring at the screen clueless, you will find her Instagramming pictures of her food or spending time with her family.
Purvi is the Senior QA Analyst at Customer360. She is a big fan of fiction and can devour multiple books at one go. Khaled Hosseini, Rhonda Byrne and Paulo Coelho are amongst her favourite authors. Purvi showcases her passion for food and cooking by blogging about it.
Yogesh a.k.a. Dnyanyogi is a part of the development team at Customer360. He is really passionate about exploring new technologies. With his go-getter attitude, Yogesh manages to keep his calm even in the most difficult situations. Music and books are his favourite choices to relax.
Born and brought up in Mumbai, Evans moved to Nasik for college. He’s pursuing his Masters in Electronics & Telecommunication Engineering. A football and volleyball enthusiast, his skill for watching and playing both these games is in equilibrium. He loves to dance. Just give him a beat and watch those fancy feet fly.
Zarna may have tried out several hats but she always managed to come back to the writer’s. A part of the content team, she is most ‘content’ when she is reading fiction, listening to music and of course, writing!
Shalaka is the talent scout at Customer360 connecting talent with opportunities. In other words, nothing happens at Customer360 without Shalaka facilitating it. Sleeping, travelling and trekking are some of the things that keep her busy in her leisure time.
Soft-spoken and amiable - two words that describe Sweta the best. Most often, you will find her doing what she does best, that is, working with technology to create a high value product. Sweta is an ardent fan of the Indian cricket team and passionately follows the IPL every year. She spends her leisure time on discovering new music, keeping up with the latest movies and dancing!
Mangesh is a one-dimple wonder who loves trekking, photography and nature trailing. He is one of the few people who can laugh at himself. Owing to his easy-going attitude and sociable nature, he is one of the most liked people in Customer360. Although he is hardly found at his seat, Mangesh still manages to magically complete all his tasks on time.
Rohit is a cool, technology savvy guy. He is currently working on Android but showcases all the symptoms of a Hollywood Genius. Quiz him about Steve Jobs or Albert Einstein; pop comes the answer. Rohit is totally enthralled by Scarlett Johansson and Megan Fox. He can be found with his best friend (a book) till wee hours of the night. Never will you find him refraining from any of the technical challenges. Soft-spoken, talented JAVA guy is the best way to sum him up.
Deepak is a no-nonsense guy. He is not much of a talker but comes up with the wittiest one liners. He is very dedicated to his work commitments and loves chasing deadlines. So disturb him at your own risk. When he is not immersed in work, Deepak spends time exploring new places, camping and painting.
Sameer is an MCA post graduate from Sterling Institute of Management Studies. A quote that he firmly stands by: “It seems good to stand on open ground and look up high in the sky at your aim, but the best thing is to stand up so high that others look upon you as their aim in life". Sameer is a guy with the most unique style of playing pool. He likes spending his leisure time playing guitar.
Leroy has the most diverse collection of desktop wallpapers in the office. He is simple and shy in nature, but a great listener. When in need of a mood boost, he listens to music. He is passionate about all kinds of sports, especially football. Leroy likes experimenting with his beard styles and takes inspiration from musicians and sports athletes for the same.
Govind has over 10 years of experience in application support. He is the ultimate multi-tasker and has a special talent for juggling several projects at once. Considered as one of the wittiest people around here, nobody can outdo his perfect sense of comic timing. Family time is his priority when it comes to after work hours and weekends. Besides that, he enjoys spending his time discovering new books and music.
Shashikant seems to be really quiet and introvert at first. But, appearances can be deceptive. Once he gets to know someone, he can be quite a chatterbox. Similar to a majority of India’s population, Shashikant considers Sachin Tendulkar as his biggest inspiration. He keeps himself entertained by playing cricket and carrom. He is a complete foodie and loves experimenting with new cuisines.
He is our very own in-house pool champion, tabla maestro and sport fanatic. A very calm person by nature, Omkar prefers to wind down by listening to rhythmic tunes. He is passionate about cars and bikes and is ever ready to get into a discussion about them. As he loves to watch and analyze cricket and tennis, he looks upto Sachin Tendulkar and Roger Federer as his idols.
Next Big Super Hero
We are hiring! If you have the hunger & passion; want to make a difference; want to be famous; have the talent and are will NOT accept anything but excellence please do apply!!