Ideal Solution For Industries
Businesses that can make the most of 360Screen
360Screen is a complete cloud based solution that enables businesses to provide exceptional support to their customers. With its multi-platform coverage and extensive compatibility features, you can connect with customers from anywhere and at any time. Enable screen sharing with audio calling during chat conversations for providing improved support to customers.
No prior software installation is required for initiating screen sharing. 360Screen can be enabled directly through the chat widget to provide real-time support and increase customer satisfaction. Save the time and effort that goes into creating a dedicated support centre with our plug and play solution.
Screen sharing can be beneficial to all businesses alike as it is a very cost effective alternative to in-person assistance. A variety of business sectors can make use of it for meeting their sales and support related needs.
Companies that are involved in software development can make the most of 360Screen. They can give product demonstrations to prospective customers through screen sharing. This eliminates the need for support agents to be physically present at the client’s location thereby saving lot of their time. With screen sharing, software companies can effectively guide customers through product deployment and onboarding.
With most businesses going online, they are highly dependent on software technologies to engage customers. Hence, it is necessary for them to have a support system that is at par with technically savvy customers. Screen sharing can prove to be a true asset for troubleshooting. With 360Screen, you can ask your customers to share their screens with you and provide immediate solutions. Since, these are one-on-one interactions, the customers can see all the actions that are being performed by the support agents and are assured that their personal data is safe and secure.
Reinvent the process of learning for the new age students. With 360Screen, educational institutes can give students the freedom to tune into class from anywhere. Share your screen and offer novel educational experiences to your students. Point and mark onto the screen to get their attention to important details. You can also share relevant files such as notes and other study material. Screen sharing can prove to be very handy for those students who take up distance learning as you can provide personalised coaching and one-on-one learning sessions.
Screen sharing can also be useful in the healthcare industry. It helps in fulfilling several telehealth needs such as sharing e-medical reports and digitized prescriptions. The screen sharing feature also supports high quality audio calling. With 360Screen, patients can be provided with virtual consultation no matter where they are. Healthcare practitioners can interact with patients in real-time and also co-ordinate with their peers. As the screen sharing is powered by WebRTC, sensitive patient information gets encrypted and remains highly secure.
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