Complete In-App Support Solution
Offer enhanced customer support and grow your business with 360Mobi
A large majority of a company’s customer base is made up of mobile users. In recent years, smartphone usage and internet dependency has increased by manifold. As a result, most businesses today have designed native mobile apps to connect with their mobile customers. As of July 2014, 1.3 million apps were available on Google Play Store and Apple’s App Store comprised 1.2 million apps. Offer real-time support right from your app to reduce customer churn and improve App Store ratings with the help of in-app chat.
In-app support makes it easy for customers to reach out to businesses without having to exit their apps. With 360Mobi, a business can engage in individual and private conversations with their customers. It makes it possible to provide 24X7 support thereby, encouraging active usage of app. Customer360 in-app support gives your customers a WhatsApp like experience while the interact with your support agents. This easy to use support solution can also help increase the lifetime value of your mobile app.
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