Try our fully featured ‘Growth’ Plan free for 30 days. No credit card required.

  • STARTER
  • $0
    Free ForeverTry it!
  • For 1 Agent
  • TICKET MANAGEMENT
  • Email ticketing
  • Reusable replies with canned responses
  • Automatic email notifications
  • Custom ticket views
  • Add tags to tickets, solutions and contacts
  • Merge tickets
  • Add private notes to tickets
  • HELPDESK AUTOMATION
  • Automatic ticket assignment
  • Event-triggered workflow automations
  • Automatic ticket assignment within group (Round robin)
  • SLA MANAGEMENT
  • Business rules management through SLAs
  • Escalation email for SLA violation
  • Multiple SLA policies
  • Product, group and company level SLAs
  • TICKET FORMS
  • Customizable ticket forms
  • Dependent fields in ticket forms
  • Customizable popup and embedded Feedback widget
  • Forwarding to Third Party
  • Ability to configure 5 Email addresses
  • Ability to configure 5 web Domains, with different forms
  • Offline Channel – QR-Code to Ticket connection
  • Customer Satisfaction form
  • PRO
  • $22.99
    billed annually$ 24.99 billed monthly
  • -
  • TICKET MANAGEMENT
  • Email ticketing
  • Reusable replies with canned responses
  • Automatic email notifications
  • Custom ticket views
  • Add tags to tickets, solutions and contacts
  • Merge tickets
  • Add private notes to tickets
  • HELPDESK AUTOMATION
  • Automatic ticket assignment
  • Event-triggered workflow automations
  • Automatic ticket assignment within group (Round robin)
  • SLA MANAGEMENT
  • Business rules management through SLAs
  • Escalation email for SLA violation
  • Multiple SLA policies
  • Product, group and company level SLAs
  • TICKET FORMS
  • Customizable ticket forms
  • Dependent fields in ticket forms
  • Customizable popup and embedded Feedback widget
  • Forwarding to Third Party
  • Ability to configure 5 Email addresses
  • Ability to configure 5 web Domains, with different forms
  • Offline Channel – QR-Code to Ticket connection
  • Customer Satisfaction form
  • GROWTH
  • $46.99
    billed annually$ 48.99 billed monthly
  • -
  • TICKET MANAGEMENT
  • Email ticketing
  • Reusable replies with canned responses
  • Automatic email notifications
  • Custom ticket views
  • Add tags to tickets, solutions and contacts
  • Merge tickets
  • Add private notes to tickets
  • HELPDESK AUTOMATION
  • Automatic ticket assignment
  • Event-triggered workflow automations
  • Automatic ticket assignment within group (Round robin)
  • SLA MANAGEMENT
  • Business rules management through
    SLAs
  • Escalation email for SLA violation
  • Multiple SLA policies
  • Product, group and company level SLAs
  • TICKET FORMS
  • Customizable ticket

     

    forms

  • Dependent fields in ticket forms
  • Customizable popup and embedded Feedback widget
  • Forwarding to Third Party
  • Ability to configure 5 Email addresses
  • Ability to configure 5 web Domains, with different forms
  • Offline Channel – QR-Code to Ticket connection
  • Customer Satisfaction form
  • ENTERPRISE
  • Call usCustom PricingCall Now!
  • EVERYTHING IN BOOSTER +
  • IP Whitelisting
  • Custom Email Servers
  • Custom Integrations
  • Automatic email notifications
  • Custom ticket views
  • Add tags to tickets, solutions and contacts
  • Merge tickets
  • Add private notes to tickets
  • HELPDESK AUTOMATION
  • Automatic ticket assignment
  • Event-triggered workflow automations
  • Automatic ticket assignment within group (Round robin)
  • SLA MANAGEMENT
  • Business rules management through SLAs
  • Escalation email for SLA violation
  • Multiple SLA policies
  • Product, group and company level SLAs
  • TICKET FORMS
  • Customizable ticket forms
  • Dependent fields in ticket forms
  • Customizable popup and embedded Feedback widget
  • Forwarding to Third Party
  • Ability to configure 5 Email addresses
  • Ability to configure 5 web Domains, with different forms
  • Offline Channel – QR-Code to Ticket connection
  • Customer Satisfaction form