Not just easy. Ridiculously easy
Live Chat for Websites. Personalized communication. Better Engagement.
Agent Performance Report
Use the Chat dashboard to know what your chats looked like over the past week.
Live Admin Surveillance
Correct your agents real-time by monitoring a live telecast of upto 3 Chats at a time.
Always Say Goodbye
End chats automatically with a goodbye message to ensure a seamless transition.
Let’s get some action
Start your Free Trial! No Credit Card Required.
Chat (As much as you like)
Have unlimited number of chats with your customers.
Customizable Pre-Chat Form
Drag-n-Drop Form Builder for Pre-Chat Form. Add fields like Drop-downs, Radio, Check Boxes and more.
Use fully customizable widgets to enhance your customers’ overall chat and web experience.
Perpetual Chat History
Have an unlimited store of chat history that can be accessed by agents as when required, for future references.
Share chat transcripts with your customers to review your previous conversations.
Empower your agents with the ability to chat with multiple customers at the same time.
Chatting is fun!
Tons of Automations
5 reasons you should get 360Chat
Readily Integrates with other Products
Limitless Collaboration with Chat Transfer
All your web properties served from ONE Dashboard
Intuitive like popular Instant Messengers
Zero learning curve.You will love the UX.
POWERING CUSTOMER SUCCESS AT 400+ COMPANIES WORLDWIDE
See why top companies trust 360Chat
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User Interface you will fall in love with.
Dual Navigation – Views/ Filter
Use Views to Browse and Filters to refine your search.
Rich Chat Listing
Chats with contextual alerts and information aids fast understanding.
Check the actual conversation and corresponding details.
Balanced. Not too complex. Not too lean.
24 x 7 Agent
An Agent can now attend to customer queries on his Mobile anytime, anywhere through Customer360 Android app.
Smart Screenshot Capture
Let your customers share screenshots with you so that you can guide them better.
Advanced Chat Routing
Right chat to the right agent ensures that customers get the answers that they are looking for.
Chat within Mobile App
Chat and find answers to your questions from within your Mobile Application itself.
2 Minute Installation
Easy widget installation. Get going in less than 2 minutes.
Promote collaboration. Transfer the chat to another agent who can solve the issue in the same session.
Gain a better perspective of customers’ needs, through Customer Geo Profile, while offering services.
Real-time Visitor Tracking
Convert visitors into customers by tracking them real-time on your web pages.
Share files with your customers.
Complete Chat Analysis
Receive weekly emails giving you a complete report of all agents’ performance along with customer satisfaction levels.
SSL Certified and Encrypted. Extremely difficult for unauthorized individuals to filter information between agents and visitors.
Cool Addons like Video & Screen Sharing
Upgrade to unlock some exciting add-ons like Screen sharing and Video Chat within the same dashboard.
Time Crunched & growing teams