Make More Customers!
Grow your business by providing Customer Support through Video Chats
Video chats can work wonders for any business while providing customer support. Being an economical mode of communication that gives a lot more clarity to customer queries, it is one of the most viable options. With 360Video support agents can engage customers efficiently through multiple platforms. It takes barely two minutes to install and requires no additional plugins. Having easy access to your support portal makes providing customer support easy for agents. It is one of the best mediums to convert leads into loyal customers.
When it comes to small businesses, they have to come up with new ideas for attracting more customers at minimal costs. 360Video makes it easy for such businesses to offer personalized customer support and increase conversions. Support agents can interact with customers in real-time and increase the first contact resolution rate. As the video chat is SaaS based, it eliminates the need for additional installations or changes to your technical infrastructure. Easily engage with customers on web and mobile with our multi-platform coverage.
Give your customers the assurance that they have your undivided attention. Have face-to-face conversations with your customers using 360Video to understand their queries quicker. Video chats allow you to connect with your customers better. As these interactions are solely between the customer and the support agent, there is an assurance that the conversation will remain private and confidential.
One of the best advantages of 360Video is that chats can be initiated without the agent having to connect with the customer through any other medium. The support team and customers can start interacting with each other directly from the chat widget available on the website. No download or installations are required at the customer’s end. Encourage an increased number of video chats and improve customer experience by avoiding the hassle of signup and login.
Want to give it a try? Register with us.